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No matter how great the tool at hand, employee experience can really only improve if leaders from HR and (in a hybrid setting) facilities/real estate work together with IT.
Pre-pandemic office perks might not be coming back anytime soon, but wellness apps, gamification, and shipping snacks to employees might be the digital equivalent.
Little wonder, the need to address remote work and rethink office design dominated our discussions in 2020 — but other topics filtered to the top, too.