Workspace Strategy

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Employee Experience

EX and CX Integration: Why You Need a ‘Better Together’ Strategy

Beth Schultz

November 30, 2022

Integrating employee experience and customer experience data opens a host of opportunities for driving business value.

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Employee Experience

Asynchronous Work Boosts Autonomy, Work-life Balance

Lisa Schmeiser

November 29, 2022

Depending on the kind of work being done, teams can embrace non-simultaneous work to create or sustain work-life balance.

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Workforce Strategy

The Office Went Hybrid – Professional Behavior Did Not

Dave Mailer

November 28, 2022

The past few years have highlighted the importance of defining meeting etiquette in a hybrid work environment – so how can modern collaboration tools support it?

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Employee Experience

Strong Workplace Culture: It’s Good Business

Ryan Daily

November 23, 2022

Recent Gallup and Harvard Business Review research reinforce the need for a robust employee experience and strong workplace culture. So, why aren’t more workplaces paying heed?

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Employee Experience

What Workplace Leaders Can Learn From the Great Resignation

Dana Casielles

November 22, 2022

Pew Research cites low pay, lack of opportunities, and disrespect at work as reasons for a high-quit rate. Here’s what else we know so far, as told by industry experts.

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Workforce Strategy

Coffee Doesn't Make the Office a Destination—Competent Colleagues Do

Lisa Schmeiser

November 16, 2022

When leaders are iterating their workplace strategies, reminding everyone the role specialists play in helping everyone do a better job can be one of the strongest back-to-office lures they...

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Workspace Technology

How One Software Add-On Helped Shore Up-Eroding Work-Life Balance

Terri Coles

November 14, 2022

An easy add-on to a popular software program helped a recruiting firm avoid employees from burning the midnight oil – and burning out.

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Employee Experience

Hybrid Workplaces Require Ever-Expanding Attention to Etiquette

Lisa Schmeiser

November 10, 2022

Establishing and sustaining a strong sense of productive professionalism is going to be an ongoing management responsibility.

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Workspace Technology

Is Unified Comms Keeping up with Hybrid Work?

Moshe Beauford

November 07, 2022

As more U.S. workers return to the office and solidify hybrid work as their new normal, UC technology must keep up to meet the growing demand and challenges.

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Employee Experience

Can UCC Tools Quantify Employee Wellness?

Moshe Beauford

November 04, 2022

With a rising focus on workforce well-being: we have seen a boom in platforms purporting to focus on employee wellness. Here's how some hope to quantify well-being.

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Employee Engagement

Some Soft Skills Are Best Learned In Person

Lisa Schmeiser

November 03, 2022

Workplace leaders must figure out how to create a workplace culture that allows for soft-skill cultivation and for a sense of autonomy over one's work and time.

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Workspace Technology

Expanding Tech Capacity to Meet Telehealth Demand

Terri Coles

November 02, 2022

As demand for telemedicine services settles after an early pandemic surge, providers and healthcare systems are building future tech capacity.

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Workforce Strategy

Telehealth's Future Depends on Better Workplace Policies for Staff

Terri Coles

October 31, 2022

The pandemic caused demand for telemedicine services to surge. Addressing healthcare worker burnout and retention is key to growing the industry.

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Employee Engagement

Going Remote Happened Overnight. Return to Office Still Won't

Lisa Schmeiser

October 27, 2022

The tug of war between back-to-the-office stalwarts and a resistant workforce continues. What warrants further exploration is why this tug of war persists.

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Human Resources

HR's Role In Sustainability: The Keepers of ESG

Dana Casielles

October 21, 2022

When considering macro-level environmental, social, and governance (ESG) initiatives, Gallup expert says HR must set the agenda for the culture the company wants to have.

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Workspace Strategy